TERMS OF SERVICE
Welcome to our website. Before using this website or purchasing any fountain pen products, please carefully read the following Terms and Policies. By placing an order or utilizing the services provided on this website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
I. Products and Orders
This website primarily sells various types of fountain pens and writing accessories. All product information—including pricing, specifications, and stock availability—is subject to the real-time data displayed on the respective product pages. We reserve the right to modify product information as deemed necessary. An order becomes effective once the user has submitted it and completed the payment process.
II. Billing and Payment Terms
The fountain pen products sold on this website are offered on a one-time purchase basis (non-subscription). Customers are required to pay the full cost of the products at the time of placing an order. Unless explicitly stated otherwise (e.g., for extended warranty services or ink subscriptions), no recurring subscriptions or automatic billing will apply.
We accept various payment methods; the specific options available will be displayed on the checkout page. All prices are denominated in the currency indicated; users are responsible for any applicable taxes, currency exchange rate differences, or payment processing fees that may arise.
III. Shipping and Delivery
Once an order has been confirmed, we will arrange for shipment within the timeframe specified. Delivery times may be subject to delays due to geographical location, logistics issues, or force majeure events. The risk of loss or damage to the products transfers to the customer—or their designated recipient—upon delivery.
IV. Returns, Exchanges, and After-Sales Policy
If a product exhibits quality defects or has been damaged during transit, please contact us within the specified timeframe following receipt to request a return or exchange. Unauthorized returns may not be accepted. Custom-made products or products that have already been used may not be eligible for “no-questions-asked” returns or exchanges. The specific scope and duration of after-sales services are governed by the individual product descriptions or contractual agreements.
V. Limitation of Liability
To the fullest extent permitted by law, this website shall not be held liable for any indirect losses, loss of profits, or other incidental damages arising from the use of—or the inability to use—the products. Users are expected to use the fountain pens and accessories in strict accordance with the accompanying product instructions.
VI. Modification of Terms
We reserve the right to update or modify these Terms as necessary. Any revised Terms will be published on this website and shall take effect immediately upon publication. Users are encouraged to review these Terms periodically.
Should you have any questions regarding these Terms, please contact us using the contact information provided on this website.

